Self-Help
Basic troubleshooting steps for common computer and network problems.
Restart
the program, computer, or other device
System Restore -
if your PC recently broke, use these instructions to "roll-back" to ...
Wed, 8 Jan, 2014 at 11:50 AM
If you are unable to reach a website, please try the following steps prior to requesting support.
Have you tried to connect to a different website? ...
Thu, 9 Jan, 2014 at 10:37 AM
Is the computer’s power cable plugged into a wall socket or power strip?
If it is plugged into a power strip, verify the power strip is turned on. ...
Fri, 3 Jan, 2014 at 5:27 PM
Is the monitor plugged into a working wall socket or power strip?
Is the power strip turned on?
Try connecting the monitor to different wall socket ...
Fri, 3 Jan, 2014 at 5:27 PM
Email quotas are generally used to keep mailboxes to a reasonable size. Beyond improved manageability, smaller mailboxes cost less to maintain, especial...
Thu, 17 Mar, 2016 at 11:38 AM
Email wasn't designed for sending files, and does it poorly at best. Most email providers limit the size of the emails (including attached files) to ...
Sun, 9 Sep, 2018 at 3:22 PM
It happens to everybody at one time or another - you are cleaning up your computer or renaming files and you accidentally delete a file, only to realize...
Tue, 21 Jan, 2014 at 10:14 AM
Did you know you create PDF files from any application, resulting in better (clearer, smaller, searchable) PDF files?
If you are using Micro...
Thu, 30 Jan, 2014 at 12:48 PM
If you have email from legitimate sources that is getting flagged as spam, you can ensure their email gets to you buy adding their email address to Outlook&...
Tue, 17 Jun, 2014 at 11:39 AM
Slingshot uses a customized TeamViewer setup for remote support of computers. If someone else needs remote access to your computer via TeamViewer, her...
Tue, 10 Mar, 2015 at 11:46 AM