If you are unable to reach a website, please try the following steps prior to requesting support.
- Have you tried to connect to a different website?
- If the problem only exists with one website, it is most likely an issue with that specific website
- If you cannot connect to any websites, ask someone else in the office to try. Do they have the same problem, or is it unique to your computer?
- If you can, it is possible that your Internet connection is down
- If you cannot, your computer may be experiencing a problem. Please reboot your computer and repeat steps 1 and 2 above.
- If there is no blinking light, please replace the network cable and test again