Slingshot-directed

Procedures to try if instructed by Slingshot Support

Remote Assistance
Call 513-549-SHOT to schedule a remote assistance session Click this link,  run the file, and give us the 9-digit code to remotely connec...
Fri, 3 Jan, 2014 at 5:31 PM
How to troubleshoot a bounced email
If you emailed someone and got an automated "bounce" email (e.g. "Undeliverable"): 1) Read the description for hints to the problem:...
Thu, 24 Jul, 2014 at 1:55 PM
How to forward an email as an attachment in Outlook
How to forward an email as an attachment in Outlook: 1) Start a new email message, and arrange that window side-by-side with your main Outlook window. ...
Mon, 4 Apr, 2016 at 6:07 PM
How To Setup A VPN Connection To Your Office
Note: these instructions assume you're connecting from Windows 10. At the right side of your taskbar, click on your network connection and then Ne...
Fri, 5 May, 2017 at 8:22 PM
How to Delete an Address from Outlook's autocomplete cache
(credit - borrowed from http://www.sussex.ac.uk/its/help/faq?faqid=2297) Outlook remembers every address you enter in any of the To:, Cc: or Bcc: box...
Mon, 14 May, 2018 at 12:30 PM