Note: these instructions assume you're connecting from Windows 10.

  1. At the right side of your taskbar, click on your network connection and then Network settings:

  2. Click on the VPN section, then Add a VPN connection:

  3. Then add your connection information:
    For server address, enter your office’s public internet address, e.g.
    For username, prefix it with your internal domain name and backslash, like so: DOM\username 
    Enter your password and click Save.

  4. Once you have it entered, click Connect. (When you’re done, this is where you Disconnect too.)
  5. Once connected, you should be able to work as if you’re at your office.

    However, the VPN’s defaults sometimes don’t work on shorthand network addresses. E.g. \\servername\shared doesn’t work, but \\servername.dom.local\shared does. This might affect network shares or programs that use them. If this affects you, we’ll need to explicitly set a DNS suffix, which is a bit more complicated, and easy for us to setup remotely. Just let us know how it goes and we'll take it from there!