Procedures to try if instructed by Slingshot Support

Remote Assistance
Call 513-549-SHOT to schedule a remote assistance session Click this link,  run the file, and give us the 9-digit code to remotely connec...
Fri, 3 Jan, 2014 at 5:31 PM
How to troubleshoot a bounced email
If you emailed someone and got an automated "bounce" email (e.g. "Undeliverable"): 1) Read the description for hints to the problem:...
Thu, 24 Jul, 2014 at 1:55 PM
How to forward an email as an attachment in Outlook
How to forward an email as an attachment in Outlook: 1) Start a new email message, and arrange that window side-by-side with your main Outlook window. ...
Mon, 4 Apr, 2016 at 6:07 PM
MailControl: How to Adjust Common Settings
To login: Go to In the Username field, enter your full email address.  In the Password field, enter the pa...
Wed, 13 Aug, 2014 at 12:43 PM
How To Setup A VPN Connection To Your Office
Note: these instructions assume you're connecting from Windows 10. At the right side of your taskbar, click on your network connection and then N...
Fri, 5 May, 2017 at 8:22 PM